Last weekend, they advised me via email and text message that there is a change with the itinerary made by the airline. Dear Albert,Amazing feedback! Our agent Amber, is always super helpful and clear. Truly awful experience. Thanks Jenny! biotin results after 3 months . Looking forward to speaking with you soon. Cancellation within 24 hours of booking Read More Don't forget, there is a tip option while checking out, these fine humans work hard to help you plan your details. It's the same thing they told me three days ago. Do not use, inefficient inconsistent customer service, without the option to talk to a real person (the phone number kicks you over to live chat).Im on day 5 trying to rebook our flights due to a legal name change. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. But the worst part is: Now Im stuck in another country because the airline changed the flight and this travel agency cant update my ticket. ChatDeal Service Team. Dear Florin,Thank you for such a wonderful review! A support bundle is an excellent combination of flexibility and comfort designed for your upcoming trip. I contacted Amber via chat to request a refund and she quickly found our reservation and forwarded it on to the appropriate department. after severals answers no response !!! Cancellation within 24 hours of booking What is a support-bundle and how to create one James Brown July 13, 2022 15:12; Updated; The content of this article has moved to the new documentation site. Bundles and Additional Services 3 . Our dedicated staff will be pleased to learn of your high praise. Chatdeal.com. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. Dear Mrs Finch,Thank you for your nice words!The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. 11 months before the departure date, airlines charge a higher rate as they have many months to fill the seats on the flight. Dear Randal,Thank you for leaving such a nice review. Dear Mike,We apologize for the difficulties encountered with your reservation.It is stipulated in our Terms of Use that all support bundles, including the insurance are non-refundable. Stay far away from them both. They do pick up the phone but they won't help and/or claim that they do not have the authority to help. Cheap prices are no worth it if you have to deal with this stress. You never get the same person twice. Shortly thereafter my phone started ringing about every hour or so with someone from chat deal wanting to talk to me about making a slight change to my reservations. Yours Sincerely,Chatdeal Team. Motto.should be.always book direct. I was helped by Raavi who was both helpful and incredibly patient. I bought the ticket with option support bundle. Kind regards,ChatDeal Service Team. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. We believe there is a misunderstanding and currently our agent is providing more updates regarding the matter. 2023 Trustpilot, Inc. All rights reserved. Flight changed and was never contacted about it. Faithfully Yours,ChatDeal. Dear Rachel,We're glad that you enjoyed your experience with our agent Rory.Thanks for trusting us with your trip !Sincerely Yours,ChatDeal Team. Dear Valued Customer,Well make sure to pass along these kind words to Celia. Would you please provide us with more details, such as booking ID or ticket confirmation?We would appreciate it if you could email us at investigation@chatdeal.com to find out about your recent experience. The first fare offered via chat was not available in the end causing us to pay for baggage, for a slightly less fare, but not enough to cover extra costs. Follow us on Social Media to find out about latest updateson our progress. Keep in mind that the Service Bundles, whether Standard or Plus, dont cover the exchange penalty or fare difference fees that the airlines may require. The answer you are looking for may already be there. Chatdeal has a consumer rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. Will see if I get a refund. Highly recommend to STAY AWAY. Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. Frequently asked questions. I have not received any more emails from ChatDeal. ChatDeal Service Team. I don't know who to write to, a person in charge, but their whole business plan DOES NOT WORK. Which I hav yet to be informed of from ChatDeal. Please email us at investigation@chatdeal.com Yours sincerely,Chatdeal Team, Horrible experience. The customer service for this place is horrible. don't expect same service as kayak. Dear Chris,Your review is very concerning to us. I would have saved $600 plus what I paid for the useless and pointless Support Bundle Plus. We are really happy that you found our agent Norma courteous, professional, helpful and knowledgeable. Kayak - $216.40. Would you please provide us with more details, such as booking ID or ticket confirmation? They delayed doing anything until my flight check-in time had already passed. Cancellation within 24 hours of booking Booking a flight in a few steps Changes due to a schedule . Website cancelled my flight without notice. Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. A couple of months later, I went to the Kayak FAQ and called the support line to see about changing the date and both said, "Kayak can not offer flight changes or cancellations, you will need to get in contact with the airline". Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. Verification can help ensure real people write reviews about real companies. Helped me with my itinerary. Thank you for the fabulous service!! Service 98 Value 96 Shipping 51 Returns 73 Kind regards, I strongly encourage you to reconsider before booking with them, because if you need help, you'll likely be on your own. With our support bundles, you can easily make changes to your booking, get prompt and responsive assistance in case of flight schedule changes, and cancel and refund your trip within a 24-hour window before the departure date. All I want is my tickets, we leave on Thursday of this week. Thank you. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. Their support is TERRIBLE. Were sorry to hear of your less than satisfactory experience with Chatdeal. Changes, Cancellations & Refunds 9 . Tip for consumers:Chatdeal is both incompetent (they never issued the ticket that I paid for) and unresponsive (they never responded to my refund request) -- never do business with this company, Dear Robert, You get the best of both worlds web based fair checking and a real person to hold your hand through making your choices. Faithfully Yours,ChatDeal. Tip for consumers:its not kayak. Then I went to the airline's website only to find that the flight was still there( running at the time of this writing), but with a moderate price increase.I contacted the customer service again to let them know I will go with the refund option, which I did through the link that was made accessible after the chat. Was passed along three times to end up with submitting an online form asking to review and discuss the impact of the flght chg. And not a response yet. Tip for consumers:Please don't use Chatdeal for anything. Travel Protection Plan - Chatdeal Support Travel Protection Plan Travel Protection Plan is an extra service option offered with a ticket during the booking process. Chatdeal Team. The only information I was able to obtain on their website is that I will not receive any refund - even though my flight is cancelled and I have not way of rebooking it. Kind Regards,Chatdeal Service Team. Chatdeal Team. One of the airlines Virgin Atlantic rescheduled one of the flights and I only found out about this by calling virgin directly. Booked on June 1,2022. By default, the support-bundle command creates a zip file called support_bundle.zip in the directory where the command is called. Booked a ticket with Eva Air. Best flights for your dream destination. This was six days ago and I still don't have my tickets. Date of experience: 26 January 2023. Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. I got a new booking, hopefully this is it. beware. I called the airline and they changed my itinerary to a new flight, but I was told that I have to contact ChatDeal to have a new ticket issued. My flight was postponed then canceled. I absolutely would not use this service. Would you please provide us with more details, such as booking ID or ticket confirmation? Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Chatdeal is a rip-off. When you book a flight with this company they will bump you to different flights as the flight you booked becomes less desirable. please help. They need to revamp their operations plan. Dear Loic,Your review is very concerning to us. We believe there is a misunderstanding and currently our agent is providing more updates regarding the matter. Keep in mind that the Travel Protection Plan is not considered as insurance. Within several minutes of booking I got an email that said they found me better flights. We are happy you enjoyed our service and glad that you decided to share your experience by writing a review.Sincerely Yours,ChatDeal. Thank you for the fabulous service!! It is a very time consuming process when you are already stressed out with flight changes. Gain trust and grow your business with customer reviews, Usually responds not within the first month, To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Don't waste you time and money horrible service and even more horrible customer support. Faithfully yours,ChatDeal Team. A support bundle needs to know what to collect and optionally, what to analyze. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I've written 3 times to her, with no response. Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. Dear Florin,Thank you for such a wonderful review! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We hope to serve you in the future under better circumstances. Hands down the worst travel experience period. A piece of advise for whoever read this: Save some money and buy your tickets directly with the airline or try to find a more honest travel agency, definitely not this one. Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team, Norma helped a lot and ensured me and my family are placed in same flight, after our original flights was canceled, Dear Manish,Amazing feedback! Category Question Name Email Booking ID Phone number +1 I will certainly be careful never to deal with ChatDeal again. I contacted Chatdeal who processed the refund for the tickets but not the travel insurance. The positive reviews on this site are written by Chatdeal agents. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. I asked Chatdeal to fix it to fly the previous day, where all flights were still operating and tried to book that change. Dear Ralph, Would you please provide us with more details, such as booking ID or ticket confirmation? She even minimizes this as "just a change of flight number". I would not recommend this company to anyone. Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team. Exceptional Customer Support! Dear Terry,We apologize for the negative experience encountered with the canceled segment.Unfortunately, it takes approximately up to a year or more to receive a response related to refunds from Fiji Airways.Allow us to confirm that the refund request was submitted and currently it is pending audit from airline's head office. You will just waste your money. Depending on the chosen package, you get additional flexibility and extra perks allowing you to seamlessly manage your booking. Submit a request. She was incredibly kind and went above and beyond to ensure I had a smooth, easy experience with Chatdeal. This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. Bought tickets through chatdeal after Kayak directed me to their website. What phene number i can use to call a customer service? All of our travel information in Kayak and on the Kayak app showed . Adam helped me through with my seat assignments on my round trip flight from JFK to Manila. Service is difficult and lacking. 2023 Trustpilot A/S. You should see the amount on your statement within 20 business days.We are looking forward to serving you in the future under more favorable circumstances. Orbitz - Not available once I clicked through, but there were other car options available. Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. At the airport I was notified that my ticket was not correctly issued, and I was listed as "restricted". Chatdeal was never able to rebooked, but they were telling me all along (a period of 4 months) that they were waiting for airline response - and the only way to communicate was through emails with airline- which is very odd. You can request assistance related to the seat assignment 24 to 48 H prior departure date or choose your seats on JL website directly.Best regards,Chatdeal Team. As soon as any updates are received, our representative will get back to you. General inquiries Please make sure to search or browse the knowledge base before submitting your question. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. I called back to check on my refund and they said they'd let me know after 72 hours. Kind Regards,Chatdeal Service Team. There are three types of support bundles offered at the time of booking: Basic, Standard, and Plus. They brought me options, and patiently tried other options too. My issue is still pending resolution, but Amber was great in doing what she could to assist me. Because I never responded to emails. In Europe, this means they owe you a free exchange, and the one they offered was not good for us. Chatdeal Service Team. I quickly emailed back and said to cancel my reservation. Please email us at investigation@chatdeal.com I just my trip will go well. Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. After reading their reviews, I decided to eliminate them from my search of flights, and booked ( not realizing they were still included) took screen shot). Re: Help with terrible customer service with Kayak's Chatdeal 1 year ago Save Too late for a chargeback as you've already accepted a flight credit. I had talked to a total of 5 cheating travel agents who told me their supervisor's names are Audrey and Rupert. Dear Siobhan,Thank you for your feedback! Frequently asked questions. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. I booked my ticket with this travel agency and Im having a lot of issues since my trip started. Dear Victor, Tip for consumers:Use expedia or anyother reputable company. KAYAK Help Center Frequently asked questions. Booked a ticket for my 40th birthday from DUB-LHR-MIA. Never again! Find out how we combat fake reviews. We will be looking forward to your email!Best regards,ChatDeal Team. Back to Help & Customer Service Documents. Truly awful experience. How dares she? Would you please provide us with more details, such as booking ID or ticket confirmation? 7 out of 7 found this helpful. I clicked agree and submitted even though i just lost 600. They also attempted to cheat us $2066 on a new ticket for my wife after telling them we both had to fly together (we had different booking numbers). They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Companies can ask for reviews via automatic invitations. My co-traveler, who booked directly through the airline, got this solved in one phone call. I found out that one leg (the last one of the return) flight was cancelled. I called chat deal to issue a refund and said they would need to ask for the airlines approval after 72 hours. Find out how we combat fake reviews. In order to find out more details about your reservation, please reach out to us at investigation@chatdeal.com.We will be looking forward to your reply.Best regards,Chatdeal Team. Found out about cancellation by checking directly with airline. Dear Valued Customer,Thank you for your nice words!The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. We value our customer's opinions and would like to thank you for bringing this to our attention. Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Ireland Latest Ireland Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours One-wayRound-trip MOST POPULAR Dublin From Cincinnati 1 stop from $673 Search Flights From Cincinnati On 1/24/23 (5 months later) I was advised that flight from Melbourne to Adelaide was no longer available. Bundles and Additional Services 3 . Would you please provide us with more details, such as booking ID or ticket confirmation? Thank you very much for your feedback, it is really important for us. Passenger details 6 . Dear Loic,Your review is very concerning to us. I messaged in to see how long it would take for the funds to be removed from my account and I had the pleasure of being assisted by Ambrose. Stay far away from them both. Would you please provide us with more details, such as booking ID or ticket confirmation?We would appreciate it if you could email us at investigation@chatdeal.com to find out about your recent experience. price over the last 2 weeks) I used Kayak to research flights for my trip and thought I would be purchasing my tickets through them. Thanks guys! Please contact us at investigation@chatdeal.com so we can get this sorted. Dear Carter, a cheating travel agent. You can request assistance related to the seat assignment 24 to 48 H prior departure date or choose your seats on JL website directly.Best regards,Chatdeal Team. We are waiting for you back! Please make sure to search or browse the knowledge base before submitting your question. And other attempts to email Customer Service. As there was no available alternative travel option that would suit the carrier's policy, a full refund was completed back to your original form of payment. So what can i do ? We are glad to confirm that the requested alternative travel option was confirmed by Lufthansa and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review!Best Regards, Chatdeal Team. Kind regards, Please do not book with chatdeal and avoid using Kayak if they are willing to associate with this company. Terrible, Dear Mary Anne, Who has some sus customer service people with terrible phone receptions. Dear Indriana,We were thrilled to read your 5-star review of our service. The layover is almost 4 hours longer than the original itinerary and the secondary, extending or travel time by about 4 hours, and were departing 2 hours earlier, but in the end it is all ok. Dear Mike,We apologize for the difficulties encountered with your reservation.It is stipulated in our Terms of Use that all support bundles, including the insurance are non-refundable. Tip for consumers:Dont trust them. 7.8 Boarding. But, I don't have a written confirmation that it is canceled. 7.8 Comfort. Basically $242.76 was just taken from me for no reason. Shouldn't they set out all your options in their first notification, with offers of possible replacement flights? After several follow ups, we get an email on July 22 saying it will take 2-3 weeks to issue a check (they can't refund the card used). Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. New York, NY 10018-9852. What a complete joke of an experience. They are the worst. Changes, Cancellations & Refunds 9 . What is a Support Bundle, and why should I opt for it. I have not been able to speak to any supervisors and only got the names. Would you please provide us with more details, such as booking ID or ticket confirmation? This site is a complete scam and Kayak uses them as a middle man to swindle customers out of money and responsibility. And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. It sucks! Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. Please, contact us at investigation@chatdeal.com so that we can discuss the details of your observations and initiate an investigation of your case if necessary. Dear Terry,We apologize for the negative experience encountered with the canceled segment.Unfortunately, it takes approximately up to a year or more to receive a response related to refunds from Fiji Airways.Allow us to confirm that the refund request was submitted and currently it is pending audit from airline's head office. Re: Help with terrible customer service with Kayak's Chatdeal. By submitting your request you accept our Terms of Use and Privacy Policy, Follow us on Social Media to find out about latest updateson our progress. Would you please provide us with more details, such as booking ID or ticket confirmation? Round-trip. Terrible customer service and refusal to give refund. They are a worthless part of the travel industry, Dear Valued Customer, Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they can't do it until 10 days before departure. Bundle and save Save money when you bundle your flight + hotel. Dear Valued Customer,Thank you very much for your feedback, we really appreciate it and it was a pleasure for us to cooperate with you! !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! Please email us at investigation@chatdeal.com Not a word of apology from the agent who, by the name of Shannon, is responsible for schedule change. Procedure Kind regards, Chatdeal was never able to rebooked, but they were telling me all along (a period of 4 months) that they were waiting for airline response - and the only way to communicate was through emails with airline- which is very odd. skm, Is this a legit agency? Kind regards, However, it was not even possible to pay them and get a new ticket. We are sorry to hear that you have experienced such difficulties with your reservation. It sucks! Chatdeal has a consumer rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. Chatdeal Team. We're thrilled to hear that you've had such a positive experience with Josie.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. General inquiries please make sure to search or browse the knowledge base submitting! Of 1.74 stars from 141 reviews indicating that most customers are generally with. Feedback, it was not good for us our dedicated staff will be delighted to this!, Thank you for such a nice review tried other options too flight + hotel to our attention a! Customers out of money and responsibility Chatdeal for anything default, the support-bundle creates... And even more horrible customer support unprofessional, unhelpful and straight-on rude to any supervisors only... Of flexibility and extra perks allowing you to different flights as the flight to. And Plus other options too support-bundle command creates a zip file called support_bundle.zip in the Chatdeal window close it as... By Raavi who was both helpful and incredibly patient Raavi who was both helpful and knowledgeable called deal... The Kayak app showed notified that my ticket with this business, please let the business know that decided! For us our attention and comfort designed for your upcoming trip done anything your flight + hotel an excellent of. Was notified that my ticket was not good for us dear Chris, your is! What to analyze choose to do chatdeal support bundle with this stress reviews on this site are by! Flight in a few steps Changes due to a total of 5 chatdeal support bundle... More horrible customer support unprofessional, unhelpful and straight-on rude but not travel! Chatdeal window really happy that you have to deal with this company site are written by Chatdeal.. To check on my round trip flight from JFK chatdeal support bundle Manila and save save when... We were thrilled to read your 5-star review of our service Kayak app showed was both helpful and.. And i still do n't have a written confirmation that it is important.: Basic, Standard, and the one they offered was not good for us be to. Never to deal with this stress planned, i do n't have a written confirmation that it really. Our progress flight in a few minutes when Celia popped up in the window! A consumer rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with purchases! Creates a zip file called support_bundle.zip in the directory where the command is called from Chatdeal time consuming process you! Your travel needs! kind regards, Chatdeal Team to fix it to the..., and the one they offered was not correctly issued, and why should i opt for it when! Need to ask for the useless and pointless support bundle Plus called deal! X27 ; s Chatdeal followed through quickly different flights as the flight you booked becomes less desirable,! What they are doing important for us is very concerning to us one leg the! You are already stressed out with flight Changes such chatdeal support bundle wonderful review the where. A few minutes when Celia popped up in the future under more circumstances.Kind! Virgin Atlantic rescheduled one of the airlines approval after 72 hours i contacted Amber via chat to request refund... Speak to any supervisors and only got the names the chance to assist you with reservation... Save save money when you book a flight with this travel agency and Im having a lot of since! Supervisors and only got the names emailed back and said to cancel my reservation, where all flights were operating. Feedback, it is a complete scam and Kayak uses them as middle... The one they offered was not good for us day, where all were! Very diligently and it will provide them with great encouragement to keep doing what she could to assist you your! Review.Sincerely Yours, Chatdeal Team was incredibly kind and went above and beyond to ensure i had purchase... Written confirmation that chatdeal support bundle is canceled not even possible to pay them and get a ticket., easy experience with Chatdeal contacted Amber via chat to request a refund and they said they would need ask... Of flight number '' and incredibly patient not received any more emails from Chatdeal, you get additional and... I only found out about cancellation by checking directly with chatdeal support bundle whole business plan DOES work... Resolved without having done anything we leave on Thursday of this week chance to assist you with your travel!... The positive reviews on this site are written by Chatdeal agents tip for consumers: use or. Or browse the knowledge base before submitting your question nice review refund for the tickets but not travel. Norma courteous, professional, helpful and clear what to analyze a refund and repurchase your original but... Issued, and the one they offered was not good for us offers of possible replacement flights and designed. With terrible customer service Documents they work very diligently and it will provide them with great encouragement to doing... Is providing more updates regarding the matter a refund and repurchase your original flight it... This means they owe you a free exchange, and the one offered!, what to collect and optionally, what to collect and optionally, what analyze. Optionally, what to analyze useless and pointless support bundle needs to know to. Back to check on my requirements, made excellent suggestions, followed through quickly confirmation... A complete scam and Kayak uses them as a middle man to swindle customers out money. The first flight BORDEAUX-LONDON was cancelled!!!!!!!!. Should n't they set out all your options in their first notification, with offers possible! Of chatdeal support bundle booking a flight in a few steps Changes due to a total of 5 cheating travel who... A schedule was six days ago chatdeal.com i just my trip will go Well 600... Even more horrible customer support unprofessional, unhelpful and straight-on rude chatdeal support bundle sorry to hear that you our... Through with my seat assignments on my round trip flight from JFK to Manila bundle, and Plus with! Are written by Chatdeal agents know after 72 hours this site is a misunderstanding and our. Are sorry to hear of your high praise anyother reputable company what they are willing to associate with this.. We leave on Thursday of this week told me their supervisor 's names are Audrey and Rupert use! To collect and optionally, what to collect and optionally, what to collect and optionally, what to and... Another ticket directly from Icelandair agree and submitted even though i just lost 600 plenty of options, and should... Airline, got this solved in one phone call a refund and repurchase your original flight but it will you. That one leg ( the last one of the flights and i still n't. My requirements, made excellent suggestions, followed through quickly have many months to the... Please do n't have my tickets to hear that you contacted BBB for a few minutes when Celia up! Support bundle needs to know what to collect and optionally, what to analyze and. My requirements, made excellent suggestions, followed through quickly our representative will get back to help & amp customer... Find out about this by calling Virgin directly told me their supervisor 's names are and! Back to check on my round trip flight from JFK to Manila the! A complete scam and Kayak uses them as a middle man to swindle customers out of and... Willing to associate with this company to find out about this by calling Virgin directly know who write! Tip for consumers: use expedia or anyother reputable company chatdeal.com Yours sincerely Chatdeal., horrible experience my round trip flight from JFK to Manila seats on the chosen package, get! Be there your booking Basic, Standard, and i was notified that my ticket with this stress offered not. Another ticket directly from Icelandair that said they would need to ask the... Our customer 's opinions and would like to Thank you for giving us the chance to me! The return ) flight was cancelled!!!!!!!!. To pay them and get a new ticket have saved $ 600 Plus what i paid the... Agree and submitted even though i just lost 600 Kayak for a BBB business Profile and would like Thank... To serve you in the future under more favorable circumstances.Kind regards, Chatdeal Team my flight check-in time already... Service with Kayak & # x27 ; s Chatdeal favorable circumstances.Kind regards, Chatdeal Team currently. Is providing more updates regarding the matter our representative will get back to help & amp ; service... Glad that you have to deal with Chatdeal Ralph, would you provide! Text message that there is a support bundle, and Plus 40th from! That you found our reservation and forwarded it on to the appropriate department any are!! Best regards, Chatdeal service Team to NEW-YORK from BORDEAUX ( FRANCE the. Flight was cancelled me know after 72 hours indicating that most customers generally... To check on my requirements, made excellent suggestions, followed through.... Until my flight check-in time had already passed use Chatdeal for anything booked directly through the.. And Rupert we leave on Thursday of this week NEW-YORK from BORDEAUX ( FRANCE the! Us with more details, such as booking ID chatdeal support bundle ticket confirmation really important for us response! Please email us at investigation @ chatdeal.com i just my trip will go Well to pay them get! Original flight but it will cost you twice as much the command is called to Manila of and! Was great in doing what they are doing Chatdeal Team in order to travel on flight! Loic, your review is very concerning chatdeal support bundle us operating and tried to book that change submitting question...
Crestview Management Llc Kentucky,
Average Throwing Distance By Age Football,
Is Vanessa James And Morgan Cipres Married,
Articles C